Refund policy

Exchanges/Return Policy

All sales are final. Because our shop is small and our inventory is very limited we do not offer returns. Please refer to item descriptions and sizing charts before ordering. Thank you for understanding!

At this time, we are only able to offer exchanges on your purchases. Exchanges are only offered within 14 days of receipt. All tags must be intact and the garment must be unworn. Please refer to item measurements when picking your size.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at info@katiekortman.com. If your exchange is accepted, you are responsible for the shipping cost to return. We will pay the shipping for the exchanges item to be sent. Items sent back to us without first requesting an exchange will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Gift Cards
Unfortunately, we cannot accept returns on sale items or gift cards.